IC System was created in 1938 by Ruth and Jack Erickson in Minnesota. IC System believes in using a guiding principle, which centers on providing honest and ethical service to its customers. Since its beginnings, IC System has had three generations of Erickson family members come through the company — it has never lost sight of the focus concerning why IC System was created.
Starting in 2013, IC System has been a finalist for the Better Business Bureau’s (BBB) Torch Award for Ethics for three consecutive years.
IC System has gained notoriety as a real leader and innovator in the collections business sector. The company has earned the reputation as being the first company in the business of collections to adopt computers and retire typewriters. This spirit of innovation and adherence to state of the art practices continues in the present day, with IC System follows regulatory standards like CFPB, TCPA, and 501(r).
Besides IC System’s focus on sustainability and charity, this Minnesota company’s values and ideals are quite large in number. Over many decades, IC System’s values have helped to shape the firm’s decision-making operations. These values not only guide every aspect of how the company does business, but these ideas and values have also influenced IC System’s office culture.
The values that entail IC System’s list include delivering performance and results, prioritizing integrity, treating individuals with respect, pride in one’s work as well as the encouragement of innovation.
As a collections company, IC System is licensed and bonded in all U.S. states, which allows IC System’s to collect debts in all 50 states. IC Systems also works in the role of collections company in Guam and Puerto Rico.
IC System’s priority on its licensing and bonding is foremost to the firm’s mission. IC System has found that people who domicile in locales that are physically apart from the original locations of services owe a large percentage of all past-due balances.
There are many cases involving individuals who may reside many hundreds of miles from where their debt was accrued and may live in a different state.